Things to bring when visiting us to help in your decision making:

• Samples of your cabinets, tile, any helpful interior pieces that will help you select the right material for your space. 
• Layout or simple drawing with measurements so that we can provide our quotation within 24 hours or same day when in our showroom. 
• Here’s a checklist of information we’ll need to review at time of quotation:
• Layout with measurements
• Material preference (Granite, Quartz, Solid Surface).  This may happen on day of visit.
• Edge preference (what will your edge profile be?).  Again, we can assist in this process.
• Colour preference.  We can make recommendations to help you land on what you need.
• Sink and appliance details.

• Payment options include credit card (MasterCard and Visa) and certified or cash.
• In order for us to measure (template) your countertop we require you to have the following steps complete in your home:
• Cabinets need to be installed
• All of the appliances need to be on location.  This includes the stove, dishwasher, cooktop, fridge…etc.
• If not purchasing your sink through us you need to ensure that your sink is on location so that we can take it back to our shop if need be to produce a template for the sink cutout.
• Final price may be altered once measurement has been done if extra scope to the project has been added on the day of the measure.  The adjustment will be made on the balance owing.

• We utilize the most advanced fabrication processes available to our market.  We use several CNC (computer numerically controlled) machinery to cut and shape granite, quartz or solid surface products.  Many in our industry still use hand tools to fabricate stone and quartz by “dry-cutting”.  Not using water in the fabrication process results in low quality finish on edges of the stone and an uneven feel across the top by the touch of your hand.

• The Surface Group Inc. uses one of the industry’s largest closed loop water filtration system to supply water at the right pressure and quantity to cut and shape quartz and granite.  This closed loop system means we recycle all of the water adhering to solid environmental and sustainability practices in our manufacturing process.  By automating this process we are able to guarantee smooth, shiny edges without bumps while keeping mother earth happy with our water consumption.    

Before we finish the job we require the final payment in the form of authorized credit card payment, cash or certified cheque.  This payment is due no later than on the day of the installation.  Our technicians will install the countertop, drill the faucet holes and attach the sink.  Please note that we do not provide any plumbing or electrical services.